The rates and terms statement may also be of interest to you
Q: What if my machine is not worth fixing?
Q: Do you fix small appliances?
Q: Do you fix it first visit? Do you carry parts?
Q: Do you give estimates before completing?
Q: Why do you charge the service charge?
Q: Do I pay the service charge multiple times, once for every appliance?
Q: Do I pay the service charge for every visit?
Q: How does your parts warranty work?
Q: How does your service charge warranty work?
The rates and terms statement may also be of interest to you