“My oven wasn’t heating at all. Chris responded to my email, setting up an appt. I can see why…He multi-tasked fixing working on the stove and talking to me. He quickly diagnosed the problem,and we set up another appt. for installation of the defective part. He was in my experience, fast ,efficient, very respectful and careful of our home. On top of this he also offered up some great tips to prolong the life of our washer, a great story on the virtues of steam cleaning, and where to get a little domestic unit, and finally I went out and got a pair of those plastic strips he used under our stove to prevent the marring of our floor. A very happy customer.” -James